MRM offers two distinct products:
Recall Advantage PREMIER – Designed for Edible products and ideal for Processors, Suppliers and Manufactures including those subcontracting product production by third parties concerned with contamination of the product.
Recall Advantage GOLD – Designed for Non-edible Products such as Consumer Goods, Electronics, Packaging, Industrial parts and components companies concerned with the expense of recalling and replacing products.
| Coverage Response | PREMIER | GOLD |
|---|---|---|
| Recall or withdrawal of insured products from marketplace... | ||
| Following an error during the insured’s manufacture, process, design and specification, packaging, labelling or distribution | Yes | Yes |
| Following introduction of an ingredient or component supplied by a third party that is contaminated | Yes | Yes |
| Following mislabeling including instructions for use (i.e. Allergen) | Yes | Yes |
| Following Malicious Tampering | Yes | Yes |
| Following an Extortion demand | Yes | Yes |
| Provided products are unsafe to use or consume as intended and would lead to or has led to bodily injury, sickness of any person, animal, livestock or had led to physical property damage to third party property. | Yes | Yes |
| Risk Exposure | PREMIER | GOLD |
|---|---|---|
| Physical contamination from a foreign object (i.e. glass) | Yes | Yes |
| Biological (i.e. Pathogens) | Yes | Yes |
| Chemical (i.e. Industrial Cleaner) | Yes | Yes |
| Fault in Design / Manufacture error | Yes | Yes |
| Risk and Coverage Result | PREMIER | GOLD |
|---|---|---|
| First party (Insureds) | Yes | Yes |
| Third party (direct customer) recall costs and expenses | Yes | Yes |
| Cost to destroy and replace or repair | Yes | Yes |
| Third party (customer) loss of gross profit caused by the customers’ inability to sell the supplied insured products and/or their own products that have been contaminated by the insured products | Yes | Optional |
| Protects Insured to potential loss of contract / relationship | Yes | Yes |
| Option to cover product-specific contract | Yes | Yes |
| Protects third party customer to risk of loss from supplier | Yes | Yes |
| Maintains Insured’s product integrity and relationship with customer | Yes | Yes |
| Insured’s loss of gross profits (12 months) | Yes | Optional |
| Rehabilitation costs | Yes | Yes |
| Insured’s extra expenses | Yes | Yes |
| Risk Response / Requirement | PREMIER | GOLD |
|---|---|---|
| Swift removal of unsafe product from marketplace by insured and customers | Yes | Yes |
| Option to indemnify customer specific to supplier contract. Assist in maintaining product integrity and customer contracts/relationships in order to trade on when ready to do so | Yes | Optional |
| Response required and coverage given: | ||
| Ensures thorough/correct level of (upstream) recall and traceability utilizing the assistance of customers while indemnifying the customers’ cost to recall the insured’s products | Yes | Yes |
| Indemnifying the customers’ loss of profit (whether the product is a finished product or forms part of their customers’ end product (i.e. an ingredient /component part as per defined policy terms) | Yes | Optional |
| Endorsements Available | PREMIER | GOLD |
|---|---|---|
| Governmental advisory/ notification of a recall provided specific to insured products advising of products that are unsafe for consumption and would result in bodily injury or death | Yes | |
| Many additional coverages and options available as well as manuscript wordings | Yes | Yes |